FAQ

Unveil the essence of DsgnStory with our succinct FAQs. From tailored branding solutions, captivating designs, and hassle-free payments, to confidentiality assurance and a transparent refund policy, we're your trusted partner. Join us to elevate your brand's story today.

What services does DsgnStory offer? arrow faq
At DsgnStory, we specialize in comprehensive branding solutions, captivating web design, and intuitive UI/UX design. Our expertise lies in crafting memorable brand identities that resonate with your target audience, ensuring seamless digital experiences and visually appealing interfaces.
How does the payment process work with DsgnStory? arrow faq
To initiate your project, we require a 50% advance payment. This commitment ensures that we can allocate the necessary resources and start delivering exceptional results right away. You can conveniently make payments via our TransferWise USD account or through our Upwork partnership, utilizing their direct connects program.
Why should I choose DsgnStory as my branding agency? arrow faq
DsgnStory stands out as a premier branding agency because of our passion for creativity, attention to detail, and commitment to crafting compelling brand narratives. Our team's expertise in web design and UI/UX design complements our branding solutions, offering you a holistic approach to enhancing your online presence.
What sets DsgnStory's branding solutions apart from the rest? arrow faq
Our branding solutions go beyond visual aesthetics. We delve deep into understanding your brand's ethos, values, and target audience to create a cohesive brand identity. By weaving a captivating "branding story," we ensure that every element resonates with your customers, fostering brand loyalty and recognition.
Can I trust DsgnStory for confidential projects? arrow faq
Absolutely. Confidentiality is a cornerstone of our agency. We understand the importance of safeguarding your sensitive information. Rest assured that your project details, intellectual property, and data will be treated with the utmost confidentiality and professionalism.
How does DsgnStory collaborate with clients on Upwork's special program? arrow faq
Through Upwork's direct connects program, we work closely with clients in a secure and efficient environment. As your dedicated branding agency, we guide you through the process, ensuring seamless communication, project milestones, and exceptional outcomes that align with your vision.
Is DsgnStory suitable for startups/small businesses? arrow faq
Certainly. DsgnStory is adept at working with businesses of all sizes, including startups and small enterprises. Our tailored branding solutions and flexible payment options make it accessible for businesses looking to establish a distinctive brand presence without compromising quality.
How is the client-agency agreement structured at DsgnStory? arrow faq
We understand the importance of a clear understanding between our agency and clients. Our client-agency agreement covers key aspects, including project scope, payment terms, intellectual property rights, confidentiality, revisions, and dispute resolution. This agreement ensures transparency, professionalism, and mutual respect throughout our partnership.
What is DsgnStory's refund policy? arrow faq
Our goal is to deliver exceptional results that exceed your expectations. If, for any reason, you are not satisfied with our services, please refer to our refund policy outlined in our client-agency agreement. We're committed to addressing any concerns and finding suitable solutions to ensure your satisfaction.